Ticketing and Reservation Officer at Aspom Travel Agency

Location: Lekki, Lagos

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets:
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservations systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer.
• Educate and Enlighten Customer on the New and Existing Products of the Company.
• Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

Requirements

• Minimum of anHND qualification.
• Proficiency in the use of any two of the 3 GDS is a must especially Amadeus
• Minimum of 1 - year ticketing experience
• Strong Analytical skills
• Certification in Travels and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.

Sarary
N60,000 - N80,000 monthly.