1StepAhead Consulting is your one-stop-shop HR Solutions Provider, helping you turn your business goals into reality with our comprehensive suite of strategic HR Solutions. We have identified the need to support organizations to ensure optimum service delivery which includes meeting legal requirements…
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This is a full-time, on-site role for a Terminal Manager located in Abuja.
The Terminal Manager will oversee daily terminal operations, ensuring efficiency and smooth functionality.
Responsibilities include managing staff, overseeing operational processes, delivering exceptional customer service, training team members, and ensuring adherence to quality and safety standards.
The role demands strong leadership and an ability to address operational challenges proactively while maintaining operational excellence.
Qualifications
Strong Supervisory Skills, including the ability to manage, motivate, and guide a team effectively
Proven experience in Operations Management and Terminal Operations to ensure efficient workflows and processes
Exceptional Customer Service skills to foster positive relationships with clients and maintain satisfaction
Experience in Training and upskilling team members to meet operational standards and drive team performance
Strong organizational and problem-solving skills with a focus on operational efficiency
Ability to work on-site in Abuja and maintain a hands-on approach
Bachelor's degree in a relevant field is preferred
Previous experience in terminal or transport operations will be an added advantage
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