Telesales Intern at Careers Verified

Job Summary

• The Telesales Intern will assist the sales team in reaching out to potential clients, promoting products or services, and supporting overall sales goals.
• This role provides hands-on experience in sales and customer relations, ideal for individuals looking to build a career in sales or customer service.

Key Responsibilities
Outbound Calling:

• Make outbound calls to prospective customers from provided contact lists.
• Introduce the company’s products or services to potential clients and create interest.

Lead Qualification:

• Gather essential information from leads and determine their level of interest.
• Qualify leads and forward them to the senior sales team for follow-up if necessary.

Customer Follow-Up:

• Conduct follow-up calls with leads who expressed interest to keep them engaged.
• Respond to initial queries and address concerns where possible, or escalate them to the appropriate team.

Data Entry & Reporting:

• Maintain detailed records of interactions in the CRM or sales database.
• Assist in tracking sales metrics and performance data to report to the Telesales Supervisor.

Learning & Development:

• Participate in training sessions to improve sales techniques and product knowledge.
• Seek feedback and work closely with mentors to enhance sales skills.

Requirements

• Excellent verbal communication and listening skills.
• Ability to work in a fast-paced environment and handle rejections with a positive attitude.
• Basic computer skills and familiarity with CRM software is a plus.
• Enthusiastic and eager to learn about sales and customer engagement.

Benefits:

• Hands-on training and mentorship from experienced sales professionals.
• Opportunity to gain real-world experience in telesales and customer interactions.
• Potential for a full-time role upon successful internship completion.