Team Member, Internet Banking Services at United Bank for Africa (UBA)

Job Objective(s)

• To provide technical support for the Bank’s internet banking.

Duties & Responsibilities

• Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
• Responsible for the Bank's cash management online products and services.
• Assist with the design and development of new online banking products.
• Provide exceptional customer service and support for our Electronic Banking products and services.
• Provide support to consumers and business customers as well as the retail department.
• Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
• Oversee all electronic banking activities.

Knowledge & Skills Required

• Proficient in programming languages of SQL and basics of PLSQL, and Python.
• Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
• Understanding of the use of some Business Intelligence and Dashboard tools like Power BI, and Tableau.
• Microsoft Certification.
• Analytics skills.
• Interpersonal and Communication skills.
• First degree in any IT-related field.

Minimum Educational Qualification

• Others

Minimum years of work experience required

• 2 years