Supervisor at The Foodhub by CWC

Job Brief

Ensure that staff members are present for the shift and that all operations are carried out safely, according to the approved processes/standard, and on time. Overseeing the daily activities and how employees perform during their shift.

Responsibilities

• Manage daily schedules, employee shifts, and time-off requests.
• Assign duties to employees and oversee their progress.
• Ensure that daily sales/production goals are met.
• Count cash at the end of the shift, reports sales, and manage bank deposits.
• Train and integrate new workers to the work processes.
• Provide guidance and feedback to employees when needed.
• Ensure industry rules and regulations are followed.
• Handle customer and employee complaints.
• Resolve conflicts between employees.
• Transfer products and other objects to and from the worksite on occasion.
• Assign tasks to staff members.
• Supervise staff to ensure that tasks are completed on time and according to food, health and safety standards.
• Order materials needed for service and production.
• Open or close the restaurant.
• Inform the next Shift Manager about pending tasks if schedules are run in shifts
• Report maintenance and training needs.
• Evaluate staff performance and provide training where necessary.