Supermarket Branch Manager at Shema Holdings Limited

Responsibilities

Below are key responsilities of the Branch Manager:

• Oversees the daily management of the store
• Organises and supervises the work schedules and staff, especially during traffic and peak hours/seasons
• Conducts performance evaluations constructively
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Plans, organizes and coordinates sales, marketing, and budgeting.
• Uses company software to research, analyse, and track purchases.
• Ensures that the store always looks clean and inviting.
• Places and rotates merchandise to attract positive attention from customers.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
• Plans, organizes and coordinates sales, marketing, and budgeting.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with other managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Supervise, coach, train and assist employees to ensure productivity and offer feedback.

Requirements

• Candidates should possess a Bachelor's Degree with 3 - 5 years experience.
• The selected candidate must have proven experience working in a similar role in the supermarket sector.