Student Recruitment and Admissions Officer at Reposebay Human Resources Limited

About the job

• The Student Recruitment and Admissions Officer is responsible for attracting prospective students and guiding them through the admissions process.
• This role involves engaging with potential students, providing detailed information on study programs, and managing the application and admission procedures.
• The goal is to achieve enrollment targets while ensuring a positive student experience.

Responsibilities

Student Recruitment:

• Develop and execute recruitment strategies to attract students to study abroad programs.
• Attend school visits, education fairs, and promotional events to represent the company and engage prospective students.
• Provide presentations and information sessions to students, parents, and schools to promote study programs and services.
• Build relationships with students and parents, serving as a trusted advisor throughout the decision-making process.

Admissions Counseling:

• Provide personalized counseling to prospective students on suitable study programs, universities, and application procedures.
• Guide students through the admissions process, including requirements, timelines, and documentation.
• Assist students in selecting courses and programs that best fit their academic background and career aspirations.

Application Management:

• Assist students in completing their applications, ensuring that all required documents are submitted accurately and on time.
• Review and verify submitted documents, ensuring compliance with university and visa requirements.
• Coordinate with partner institutions to facilitate a smooth admission process for students.

Lead Generation and Follow-up:

• Generate and follow up on leads obtained from events, referrals, and online inquiries.
• Maintain timely communication with prospective students, addressing inquiries, providing updates, and encouraging enrollment.
• Track leads and manage them through the admissions pipeline, ensuring consistent follow-up and engagement.

Documentation and Record Keeping:

• Maintain detailed records of student inquiries, counselling sessions, applications, and admissions statuses in the CRM system.
• Prepare reports on student recruitment activities, enrollment numbers, and feedback for management.
• Keep accurate documentation of all applications, communications, and progress with students.

Customer Service:

• Provide excellent customer service by promptly addressing student and parent inquiries, complaints, and concerns.
• Offer support to students during the visa application, travel arrangements, and pre-departure process.
• Maintain a positive relationship with students and parents throughout the recruitment and admissions journey.

Collaboration:

• Collaborate with the marketing team to support campaigns that drive student inquiries and increase engagement.
• Work with partner universities and colleges to ensure that students are provided with accurate program and admissions information.
• Liaise with the visa and travel team to ensure students are fully prepared for travel and university life.

Qualifications

• Bachelor’s degree in Education, Business Administration, or a related field.
• Minimum of 2-3 years of experience in student recruitment, admissions, or a similar role in the education sector.
• Experience working with CRM systems and proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Knowledge of international study destinations and programs is a plus.