Social Media Manager at Carbon Nigeria

Role

We are seeking a motivated, experienced, and highly-skilled Social Media Manager. You must be passionate about improving customer lives and using your software and systems engineering skills to build up, mentor others and empower the teams in Carbon to fulfill their goals.

You will create and apply visual styles based on established brand guidelines. We seek a self-starter with advanced knowledge of design concepts and tools, capable of delivering brilliant creative ideas within ambitious timelines, and you will report to the Brand and Content Management Lead.

Key Responsibilities

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news)
• Collaborate with other teams, like customer service to ensure brand consistency.
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures, and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Setting KPIs for social media campaigns, such as targets for a certain number of shares, reach or likes, and measuring a campaign’s performance against the KPIs

Key Requirements

• Proven work experience as a Social media manager
• Hands-on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image, and video)
• Solid knowledge of SEO, keyword research, and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• Agency experience is a plus

Recruitment process

• Call with People team
• Case Study ( Assessment)
• Technical interview

Benefits

• A great and upbeat work environment populated by a multinational team.
• Potential to work in different geographies.
• Health Insurance.
• Life Insurance
• Career Development & Growth.
• Offer a remote working option