Shop Floor Attendant at Buymore Supermarket

Responsibilities
Customer Service:

• Facilitate the Buymore Brand in ensuring that all customers are welcomed and that they receive the best possible service by:
• Greeting customers and ascertaining what each customer wants or needs.
• Providing a proper level of service to customers and potential customers
• Facilitating sales to customers in compliance with all company policies and conditions
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges
• Answer customers’ questions about specific products/services

Floor Management:

• Organizing the shop floor and ensuring all merchandize are well displayed on the shelves
• Ensure racks are fully stocked at all times.
• Ensure all products on display are tagged with current prices
• Daily clean shelves, merchandize and tables.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Operational Execution:

• Ensure compliance with all operating standards, policies, and procedures, which include:
• Ensuring the safekeeping and protection of all company assets (owned or rented)
• Replenishing sold items from the stock room
• Inform procurement departments of products on demand by customers
• Notify Inventory department about products expiring date
• Provide customer feedback to the Store Manager.