Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From these centres we can support our clients locally by being able to take advantage of the local labour markets whilst also having the ability to resource candidates internationally for technical, engineeri...
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Maintain the relationship with and manage the customers pertaining to the company's aftersales offering. Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for the company in given territory. Customer point of contact for Services and aftersales activities
Description
Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans with aftersales team.
Ensure that customer production line is optimized to the maximum.
Responsible for performance of the company's products, reports non-conformities and responsible for issue resolution process.
Propose new Services products that add value to the Customer and are profitable for the company
Sell and negotiate the company's Services portfolio, according to rules and processes of the Company.
Plan customer contacts, visits, and promotions.
Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders.
Responsible for his/her region outstanding and overdue payment performance
Is in charge of given account in his/her region.
Qualifications
Bachelor’s degree or equivalent
Good level of English.
5 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)
Preferred knowledge of Filling and packaging industry equipment and services