Senior Spa Aesthetician & Manager at People Apex Solution

Job Summary

• We are seeking a highly skilled and experienced Senior Spa Aesthetician and Manager to lead our spa team, ensure exceptional customer service, and oversee daily spa operations. 
• This role requires a blend of technical expertise in aesthetics, strong leadership abilities, and business acumen to enhance client experiences, manage staff, and drive revenue growth.

Key Responsibilities
Aesthetic and Spa Treatments:

• Perform a wide range of advanced skincare treatments, including facials, chemical peels, microdermabrasion, and other specialized therapies.
• Administer body treatments such as massages, body wraps, and exfoliation procedures.
• Provide waxing, threading, and other hair removal services.
• Offer expert advice on skincare routines and recommend products to clients.
• Ensure all treatments are performed with the highest level of professionalism and hygiene.

Spa Management and Operations:

• Oversee daily spa operations, ensuring seamless functionality and superior customer service.
• Manage spa inventory, including ordering, restocking, and tracking supplies.
• Implement and maintain hygiene and safety standards as per industry regulations.
• Develop and execute strategies to increase spa bookings and customer retention.
• Monitor and analyze financial performance, including budgeting, sales, and profitability.
• Handle customer complaints and resolve issues to ensure a positive client experience.

Team Leadership and Training:

• Recruit, train, and mentor a team of aestheticians, massage therapists, and spa assistants.
• Conduct performance evaluations, set goals, and provide continuous feedback to the team.
• Organize regular training sessions to ensure staff stays updated with the latest industry trends and treatments.
• Foster a positive work environment that encourages teamwork, professionalism, and excellence.

Marketing and Business Development:

• Develop and implement marketing campaigns to promote spa services and attract new clientele.
• Collaborate with vendors and partners to introduce new treatments and products.
• Build relationships with clients to enhance customer loyalty and satisfaction.
• Utilize social media and digital marketing strategies to enhance brand presence.

Qualifications and Skills

• Certification or Diploma in Aesthetics, Cosmetology, or a related field.
• Minimum of 5+ years of hands-on experience as an aesthetician, with at least 2 years in a managerial role.
• Proficiency in a wide range of skincare and spa treatments.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of spa software and booking systems.
• Business acumen with the ability to manage budgets and financial targets.
• Ability to multitask and work efficiently in a fast-paced environment.
• Commitment to maintaining a professional and luxurious spa ambiance.

Compensation and Benefits

• Salary: N250,000 - N300,000 per month.
• Competitive salary with performance-based incentives.
• Health and wellness benefits.
• Employee discounts on spa services and products.
• Ongoing training and professional development opportunities.
• A positive and supportive work environment.