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  • Posted: Jun 7, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go PayGo solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of cus...
    Read more about this company


    Senior Sales Training Manager

    What will you do:

    • Lead the design and management of M-KOPA's training program, including content creation, learning management system maintenance, sales collateral, and other training materials.
    • Build an overall sales curriculum that includes the delivery of static and interactive training modules.
    • Establish role-specific job aids, facilitator and participant guides, on-the-job training systems, and demonstration/role-play models.
    • Design all training methods informed by the priorities of our teams and in consideration of our goals.
    • Manage any external partners/vendors used to support creative content design or learning management tools.
    • Collaborate with department heads and in-country teams to roll out training in the field.
    • Support the training leads and trainers in all M-KOPA markets to ensure the deployment and adoption of training programs aligned with the country's priorities and goals.
    • Build train-the-trainer systems and lead the set-up of these programs to cascade new content and methods throughout the organization
    • Partner with HR, Marketing, Data, and Sales teams to identify areas that require training support, develop program requirements, set delivery plans, and track performance
    • Promote training improvement by monitoring the effectiveness of M-KOPA's training programs
    • Work with the in-country teams to lead the use of new training methods and track adherence to new protocols.
    • Measure program delivery quality and evaluate the effectiveness of sales onboarding, sales conversion, and overall agent productivity.
    • Review the progress and upskilling of sales representatives.
    • Provide insights from users in the field and design the systems and goals to report out training results to management teams.

    What We're Looking For:

    • You have sales and business operations experience, with over 2- 3 years of experience in a training development role as a manager overseeing a team of trainers.
    • You enjoy traveling and working across multiple markets.
    • You have experience facilitating training campaigns through instructional design, adult learning methodologies, and learning evaluation models.
    • You have developed expertise in using digital tools and platforms to deliver interactive training content for teams.
    • You are a person with excellent decision-making.
    • You love inspiring individuals to get the best out of them.
    • You love frequent change and enjoy collaboration across multiple teams and departments.
    • Bachelor's degree or equivalent; or 2 or more years related training; or equivalent combination of education and experience

    Method of Application

    Interested and qualified? Go to M-KOPA on to apply

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