Senior Sales Officer at Glover Nigeria

Responsibilities

• Developing and sustaining long-lasting relationships with customers.
• Screening, recruiting, and training sales employees.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.

Requirements

• Bachelor's Degree in Business Administration, Business Management, Marketing, or related field is preferred.
• 3 - 4 years relevant work experience.
• Proven sales experience.
• Sound knowledge of sales strategies and industry regulations.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
• Prior experience in a fintech company / Commercial Bank is required.