PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more by visiting us at www.pwc.com.
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This role leads strategy-focused workstreams and small-to-medium client engagements across digital, technology, AI, CX, and product strategy, translating complex problems into actionable insights for senior stakeholders.
It also involves driving digital transformation initiatives, collaborating with cross-functional teams, and mentoring junior staff while supporting business development and thought leadership.
Key Responsibilities
Lead complex engagements and senior client relationships across strategy, AI transformation, digital and technology strategy, CX, and product-led growth.
Advise C-suite leaders on digital growth, AI value creation, platform / technology choices, customer transformation, and product portfolio strategy.
Define AI and digital transformation agendas, including use-case prioritization, capability needs, governance, operating model, and value realization.
Lead work on enterprise technology strategy, data and analytics strategy, customer proposition redesign, and product roadmap prioritization.
Build and direct multidisciplinary teams across strategy, analytics, design, and technology while ensuring high-quality client outcomes.
Drive business development through proposal leadership, thought leadership, and expansion of digital / AI / customer / product offerings.
Requirements
What We’re Looking For:
First Degree as well MBA/ MSc., and PhD in relevant courses is a plus.
Requirements: 9–13+ years’ experience with strong executive presence, commercial acumen, and a track record leading strategic transformation.
Digital / AI skills: strong grasp of AI strategy, data and platform implications, product and CX transformation, agile ways of working, and cross-functional delivery.
Experience working with External or Internal clients in the Financial Services sector, Telecoms and FMCG on corporate and business strategy, digital strategy and transformation and customer strategy (CX and UX).
Shaping, planning, and executing complex strategic workstreams as part of client projects, with support from Senior Managers, Directors, or Partners.
Undertaking analysis, translating the analysis into useful findings and quality assuring the results in conjunction with project leadership.
Leading data gathering required to solve complex problems in a short timeframe
Developing hypotheses and insights to unlock challenging client problems.
Identifying and addressing client needs, rapidly building credibility, and maintaining and utilizing networks of client relationships.
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