Senior HR Manager at Elizabeth Maddeux

Job Description

• Our client is seeking a proactive and detail-oriented Senior HR Manager to oversee and drive the organization’s human resources strategy, ensuring alignment with business objectives.
• The ideal candidate will play a key role in managing recruitment, employee relations, performance management, compliance, training and development, and HR operations while ensuring adherence to Nigerian Labour Laws, HR best practices and contributing to a productive and compliant workplace.

Key Responsibilities
HR Strategy & Leadership:

• Develop and implement HR strategies aligned with organizational goals.
• Provide strategic HR guidance to management on workforce planning and talent management.
• Lead and supervise the HR team to ensure efficient service delivery.

Recruitment & Talent Management:

• Oversee end-to-end recruitment and onboarding processes.
• Develop talent acquisition strategies to attract and retain qualified candidates.
• Manage succession planning and workforce development initiatives.

Employee Relations & Engagement:

• Manage disciplinary processes, grievance handling, and conflict resolution.
• Implement employee engagement and retention programs.
• Promote positive workplace culture and organizational values.

Performance Management:

• Design and monitor performance management systems.
• Coordinate performance appraisals and staff development plans.
• Provide guidance to management on performance improvement strategies.

Learning & Development:

• Identify training needs and coordinate capacity-building programs.
• Develop leadership and career development initiatives.

HR Operations & Compliance:

• Ensure compliance with Nigerian Labour Laws and company policies.
• Oversee payroll administration, benefits management, and compensation reviews.
• Maintain accurate HR records, policies, and documentation.
• Manage statutory compliance including pensions, taxes, and regulatory obligations.

Key Performance Indicators (KPIs)
Recruitment & Talent Management:

• Time-to-fill vacancies.
• Quality of hire and retention rate within first 6–12 months.
• Reduction in recruitment turnaround time.

Employee Engagement & Retention:

• Employee turnover rate.
• Employee satisfaction and engagement survey results.
• Number of successfully resolved employee grievances.

Performance Management:

• Percentage completion of performance appraisals.
• Improvement in employee productivity metrics.
• Implementation rate of performance improvement plans.

Compliance & HR Operations:

• Level of compliance with Nigerian Labour Laws and statutory requirements.
• Accuracy and timeliness of payroll processing.
• Reduction in HR-related compliance issues or audit findings.

Training & Development:

• Number of training programs conducted annually.
• Percentage of employees trained vs. training plan.
• Measurable improvement in post-training performance.

Qualifications & Experience

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years’ experience in a senior managerial HR role.
• Prior experience in Pharmaceutical, QSR, FMCG, or Manufacturing sectors is highly preferred.
• Strong knowledge of Nigerian Labour Law and HR best practices.
• Professional HR certification (CIPM, SHRM, HRCI, etc.) is an added advantage.
• Strong leadership, communication, and conflict resolution skills.
• Excellent organizational and decision-making abilities.

Skills & Competencies:

• Strong interpersonal and communication skills.
• High level of confidentiality and professionalism.
• Excellent organizational and time-management skills.
• Attention to detail and problem-solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).