Senior HR Business Partner (International), Fintech at Optasia

Candidate Profile

• A credible, commercially minded HR leader who can operate as a strategic partner to senior stakeholders while remaining close to execution.
• Comfortable working in a fast-paced, matrixed, multicultural environment where priorities shift quickly and strong judgement is required.
• Passionate about building high-performing teams, coaching leaders, and creating people practices that are scalable, data-informed, and employee-centric.

Key Responsibilities

• Act as the single point of contact for the employees and leaders in your region.
• Act as a strategic partner in your region, identifying the people needs required by the business.
• Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
• Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
• Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
• Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
• Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
• Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
• Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
• Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across relevant markets.
• Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.

Requirements

• 8+ years HR experience, including at least 4 years dedicated HR Business Partnering experience in high-growth, international, technology-led or fintech environments across Africa and Asia.
• Extensive experience managing complex employee relations cases across Africa and Asia.
• Demonstrated ability to build effective working partnerships with senior stakeholders and influence decision-making through credibility, insight and sound judgement.
• Experience of operating across multiple countries, with good working knowledge of employment practices and people risk in the markets where the company operates.
• Strong capability in organization design, leadership development, change management, performance management, employee relations, and leadership coaching.
• Proven experience designing and facilitating training to managers and employees.
• Data-driven, people-centric and business-oriented approach to solving workforce and organizational challenges.
• Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
• Ability to quickly build trust with employees, managers, and cross-functional partners.
• Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
• Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.