Senior Account Manager (Zonal Manager) at Jumia Nigeria

Job Objective:

The senior account manager (zonal manager) will lead the strategy and project manage all initiatives and pilots related to last mile delivery. Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.

Responsibilities:

• Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
• Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
• Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
• Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
• Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
• Own and create the 3PL community management for Jumia 
• Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile
• Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
• Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT

Required Qualifications

• A Bachelors Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.

Relevant Experience

• 5 years minimum experience, logistics operations
• Experience in strategy and complex network management
• Good Knowledge of the Logistical Operations in the local market is a plus.

Skills and Competencies

• Process oriented, well-organized with a high level of attention to detail
• Data oriented with strong analytical and conceptual skills
• Communicate effectively with counterparts in Logistics Department
• Excellent team management skills
• Dynamic and able to work in a fast-paced environment

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders