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  • Posted: Sep 17, 2021
    Deadline: Not specified
  • ENGIE is a leading global energy company that builds its businesses around a model based on responsible growth to take on energy transition challenges. We provide individuals, cities and businesses innovative solutions based on our expertise in 4 key sectors: independent power production, natural gas, renewable energy and energy efficiency services to a low...
    Read more about this company


    Sales Team Lead

    Location: Badagry, Lagos

    Job Overview

    • The Sales Team Lead will be stationed in the preferred location and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers - responsible for the full customer cycle i.e., sell, fulfil, maintain and recover.
    • The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.

    Key Responsibilities, Deliverables & Activities
    Key Responsibilities:

    • Develop and implement the sales operational strategies within allocated area, as well as align with the area sales target.
    • Organizing sales activities and functions in the field to achieve targets, revenue and desired quality sales.
    • Managing installation technicians and maintenance technicians
    • Training and coaching of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.

    Deliverables and Activities:

    • On time high-quality system installations at the customers premises or any other location as directed by ENGIE Energy Access.
    • Coordinate installation technicians and maintenance technicians to ensure systems are installed and maintained,
    • Support recruitment of new installation and maintenance technicians in the sales area.
    • Prepare the monthly installation monitoring report for the State Sales Manager.
    • Review control monthly commission payments and payroll follow up on faulty installations and inform finance department about deductions.
    • Repossessions are aligned and coordinated with the customer finance department.
    • Identify the needs for and recruit new contractors with support from service network team leader.
    • Responsible for disciplinary for installations and maintenance technicians.
    • Stock takings
    • Stock audit report
    • Providing regular portfolio & compliance reports to State Sales Manager and credit control team
    • Managing the daily work and activities of area administrator according prioritization policy on workout activities.
    • Deal with complex scenarios (customer not found, fire, violence etc.)
    • Assessing internal and external cause for portfolio deteriorations
    • Participating in the recruitment of new staff and training of existing staff
    • Monitor and review KPIs + provide feedback area administrator
    • Conduct periodic performance review of area administrator.
    • Mentoring each Sales Agents, installation technician, maintenance technician, dual contractor and area admin to enhance operational performance, motivation and engagement.
    • Educating Sales agents, dual contractors, area administrator, installation technicians, maintenance technicians and in applicable policies, guidelines provided by State Sales Manager and credit departmental standards.
    • Support conducting quarterly inventory audits for all service centers.

    Required Skills and Experience

    • BSc. Degree or equivalent
    • 1 - 3 years working in a role within a progressive sales and/or financial services
    • Previous experience in a managerial position is an added advantage
    • Ability and passion for coaching and training.
    • Strong ability in planning and organization.
    • Excellent verbal communication skills with customer focus
    • Computer literate, team player and dynamic self-starter.
    • Willing to travel/assign in any geographic area in Nigeria
    • Resident in the preferred location or willing to relocate there
    • Fluent in English.

    Highly Desired Skills:

    • Ability to work in teams or independently
    • Critical thinking skills (ability to think outside the box)
    • Good problem-solving skills (solutions oriented)
    • Good influencing and negotiation skills
    • Flexibility with ability to work under pressure to meet deadlines
    • Willingness and desire to learn new ideas

    Method of Application

    Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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