Sales Manager at Universal Human Resource Consult

Responsibilities

• Manage the full sales lifecycle from business development and prospecting to contract negotiation, signing, and post-sales support.
• Be the primary contact for partners and direct clients, addressing escalations as needed.
• Participate in weekly review calls and provide updates on activities and accounts.
• Discover and develop new business leads across various sectors.
• Set, track, and exceed sales, adoption, and engagement targets every three months.
• Enhance customer adoption through education and engagement.
• Act as a trusted advisor and main contact for accounts, coordinating activities for long-term success.
• Assist in creating and using marketing materials.
• Collect and communicate client feedback to service teams.
• Monitor and analyze sales and engagement metrics.
• Suggest improvements to sales and engagement performance and identify growth opportunities.

Requirements

• Bachelor's Degree in Business, Marketing, or related field.
• 10 years of professional experience with 5-7 years in sales, preferably in B2B markets selling technology, machinery, or services.
• Excellent communication, negotiation, and closing skills.
• Strong industry network.
• Hands-on experience in client engagement and VIP customer service.
• Proficiency in sales and engagement metrics.
• High energy and ability to manage client activities such as presentations and webinars.
• Strong analytical skills and data proficiency.
• Willingness to travel.
• Growth-oriented with a focus on acquiring new customers and selling new products and services.
• Understanding of customer service principles and processes.
• Effective problem-solving skills for customer satisfaction.
• Strong work ethic and ability to work independently.
• Proven ability to build and maintain relationships with management, team members, and stakeholders.
• Able to manage multiple priorities in a fast-paced environment.