Sales Executive at AFARI Travels & Tours Limited

Core Functions

• Conducting market research to identify selling possibilities and evaluate client needs
• Actively seeking out new sales opportunities through cold calling, meetings, networking and social media
• Sell products and services to leads and clients

Functions

Sales & Revenue Generation

• Actively sell travel packages, tours, and other Afari Travels & Tours services to clients.
• Achieve monthly and quarterly sales targets.
• Upsell and cross-sell additional travel-related services to maximize revenue.
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• “Go the extra mile” to drive sales

Client Relationship Management

• Build and maintain strong relationships with individual and corporate clients.
• Respond promptly to inquiries and provide expert guidance on travel needs.
• Ensure excellent after-sales service to maintain client satisfaction and retention.
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Participate on behalf of the company in exhibitions or conferences

Market Research & Strategy

• Identify opportunities to reach new market segments and expand market share.
• Monitor competition (acquisitions, pricing changes and new products and features).
• Organize and attend marketing activities or events to raise brand awareness.
• Stay updated on industry trends, competitor activities, and emerging travel destinations.
• Collaborate with the marketing team to develop and execute promotional campaigns.

CRM & Reporting

• Create and share quotes/proposals with leads and clients.
• Maintain accurate and up-to-date client records using the company’s CRM system.
• Upload leads to the CRM for follow up and lead management.
• Prepare and submit weekly and monthly sales performance reports.

Travel Expertise

• Develop in-depth knowledge of Afari’s travel offerings, including packages, destinations, and visa processes.
• Provide personalized travel recommendations tailored to client needs.

Requirements

• Education: A Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• Experience: 2-4 years of proven sales experience, preferably in travel, tourism, or hospitality.

Skills:

• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in CRM software, Microsoft Office Suite, and sales tools.
• Ability to thrive under pressure and meet sales targets.

Additional Attributes:

• A passion for travel and delivering exceptional client experiences.
• Knowledge of global travel destinations and visa requirements is an advantage.

Monthly Milestone Bonus

The following targets are mandatory and consistent with our sales & marketing policies.

• Generate direct sales of N30,000,000.00 in monthly revenue. 
• Acquire 100 qualified leads. 
• Support the travels department to achieve its monthly target with your contribution. 
• Send 80 proposals on the CRM (Ratio maximum count is 2 proposals per lead/customer).