Safe Space Mentor (Case Workers) at Women in the New Nigeria (WINN)

Objectives of the Assignment

• The overall objective is to provide safe, supportive, and empowering spaces for women and girls to access psychosocial support, life skills, and referral services, while strengthening community-based SGBV/DBV prevention and response mechanisms.

Scope of Work / Responsibilities

The Safe Space Mentor (Case Workers) will:

• Identify the specific needs of survivors of SGBV and DBV.
• Conduct/ facilitate referrals to other services providers.
• Provide basic emotional support and regular follow-up with survivors.
• Minimize risks and respond compassionately and appropriately to reports of GBV/DBV.
• Apply survivor-centered principles: safety, confidentiality, respect, and non-discrimination.
• Promote gender equality and integrate gender analysis into programming.
• Demonstrate empathy, cultural competence, and interpersonal skills.

Daily Activities

• Provide case management and coordinate referrals for psychosocial and behavioral health services.
• Ensure timely and accurate information flow for case management.
• Identify urgent needs and ensure appropriate referrals or materials.
• Conduct comprehensive assessments including stakeholder engagement and risk analysis.
• Manage safe spaces for social interaction, skill building, and access to non-stigmatising GBV services.
• Supervise handicraft courses, planning and conducting creative workshops to empower participants.

Expected Deliverables

• Weekly and monthly reports documenting support services provided.
• Records of referral coordination and case outcomes.
• Reports on training/workshops delivered in the safe spaces.
• Collating and documenting success stories and survivor impact documentation.

Required Qualifications and Experience

• Minimum of NCEin Social Work, Psychology, Gender Studies, or related fields, Diploma or bachelor’s degree in relevant fields will be an added advantage.
• At least 2 years of experience in GBV prevention, protection, or women and girls empowerment roles.
• Strong understanding of survivor-centered approaches and GBV guiding principles.
• Proven facilitation and mentoring skills.
• Fluency in Hausa, and at least one of Babur, Fulfulde, or Kanakuru languages.
• English proficiency is an added advantage.
• Must be resident or indigene of Biu, Shani, Hawul, or Kwaya Kusar.  Ability to read and write.

 Duration and Location

The consultancy will run from June 2025 to April 2027 (23 months), with a probation period of 3 months. Each Safe Space Mentor will be based in the target LGAs and will work full-time.

Reporting and Supervision

The Safe Space Mentor will report directly to the WINN Protection Officer and work in collaboration with the Project Coordinator and community-based stakeholders.

Code of Conduct

All Safe Space Mentors must adhere to WINN’s safeguarding policies and core values, which include:

• Protection from Sexual Exploitation and Abuse (PSEA)
• Confidentiality and respect for survivors
• Gender equity and inclusion
• Non-discrimination and professionalism