Room Division Manager at Kakanfoinn and Conference Centre

Role Description

• This is a full-time on-site role for a Room Division Manager at Kakanfo Inn and Conference Centre.
• The Room Division Manager will be responsible for overseeing the daily operations of the hotel's rooms division (Front Fesk, Spa, Housekeeping and Maintenance Teams), including receptionist duties, guest satisfaction, customer service, and training of staff.

Qualifications

• Excellent guest satisfaction, customer satisfaction and customer service skills
• Proven experience in receptionist duties and front desk operations
• Strong training and team management skills
• Exceptional communication and interpersonal skills
• Ability to work effectively in a fast-paced environment with attention to detail
• Bachelor's degree in Hospitality Management is preferred but not required
• Fluent in English language, both written and spoken. Knowledge of other languages is a plus
• 3-5 years of experience in hotel operations