Revenue Account Officer at United Nigeria Airlines

Job Summary

• To ensure accurate recording, reconciliation, and reporting of all revenue transactions generated from ticket sales, ancillary services, and other operational activities.
• The role supports financial integrity, prevents revenue leakage, and ensures compliance with accounting standards, airline policies, and industry regulations (IATA, BSP, etc.).

Duties / Responsibilities
Revenue Recording & Analysis:

• Record and verify daily ticket sales, refunds, EMDs, and ancillary revenue across all channels (GDS, call centre, website, airport).
• Review and validate sales reports from Ticket Office, Airport Stations, and Travel Agents.
• Ensure accurate posting of revenue into the accounting system (e.g., Tally, ERP, Odoo).
• Analyse revenue trends and highlight unusual transactions or discrepancies.

Reconciliation Duties:

• Perform daily, weekly, and monthly reconciliation of:
  • BSP/portal collections
  • POS and bank inflows
  • Online payment gateways
  • Cash sales and station remittances
  • Refunds and chargebacks
• Investigate and resolve reconciliation variances promptly.
• Ensure all supporting documents are complete, accurate, and properly filed.

Compliance & Controls:

• Ensure transactions comply with airline policies, financial controls, and IATA regulations.
• Identify and report revenue leakages, fraudulent activities, or irregular patterns.
• Support internal and external audits with required schedules and documents.
• Ensure accurate application of fare rules, taxes, commissions, and penalties.

Reporting:

• Prepare daily revenue summaries for management review.
• Generate monthly revenue performance reports and variance analysis.
• Assist with year-end financial statements and schedules related to revenue.
• Track outstanding receivables from agents, stations, and partners.

Coordination & Collaboration:

• Work closely with Sales, Ticketing/Reservations, Refund Desk, Airport Stations, and IT.
• Liaise with banks and payment service providers on settlement issues.
• Support management with revenue data for budgeting, forecasting, and decision making.

Key Performance Indicators (KPIs)

• Timeliness and accuracy of revenue posting.
• Percentage of reconciled accounts with zero variance.
• Reduction of revenue leakage and discrepancies.
• Quality of reports delivered to management.
• Compliance with internal controls and audit requirements.

Experience & Qualification

• HND / B.Sc. in Accounting, Finance, or related field.
• 1–3 years work experience in accounting or revenue roles (airline experience preferred).
• Knowledge of IATA, BSP processes, ticketing, and airline revenue cycles is an added advantage.
• Professional accounting qualification (ICAN/ACCA) in progress is a plus.

Required Skills & Competencies:

• Strong accounting and numerical skills.
• Excellent attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Excel and accounting systems.
• Familiarity with airline reservation systems (e.g., Videcom, Sabre,) is an advantage.
• Ability to work under pressure and meet deadlines.
• High level of integrity and confidentiality.