Retail Supply Sales Coordinator at Hermes Oil Services

Job Summary:

• To contribute to the profitability of Hermes by sustaining and growing the company’s Diesel Retail Sales Business by ensuring operational excellence, revenue growth and cost-leadership.
• To identify, build and maintain strategic relationships that will ensure the continued growth and profitability of the company’s Diesel Retail sales business and contribute to strengthening the company’s brand.

Roles and Responsibilities:

• Develop and implement sales strategies to achieve sales targets.
• Ensures consistent, profitable growth in Retail sales revenues through positive planning, deployment, and management of sales personnel.
• Identifies objectives, strategies, and action plans to improve short- and long-term retail sales and earnings.
• Prepares and manages the budget for the company’s Retail sales and drives its delivery.
• Liaises with the Management and Procurement team to source products.
• Engages with Executive Management to determine product pricing and/or discount schemes and ensures that this is effectively communicated to customers.
• Ensures consistent, profitable growth in retail sales revenues through positive planning, deployment, and management of sales personnel.
• Directs the selling activities within the company’s Sales & Marketing business, including resource deployment and customer interactions.
• Leads business development activities and manages existing relationships to grow the retail sales portfolio.
• Puts in place measures to effectively track and address customer feedback and complaints.
• Liaises with customers concerning availability of stock.
• Reviews the periodic inward delivery and product inventory reports.
• Analysis performance reports and reports trends in profitability and pricing.
• Reviews sales and marketing reports relating to own business division and reports to Executive Management on performance.
• Build and maintain strong relationships with customers and stakeholders.
• Monitor inventory levels and coordinate with production and logistics teams to ensure timely delivery of products.
• Conduct market research and gather customer feedback to improve products and services.
• Prepare sales reports and provide insights on market trends and competitor activities.
• Manage and motivate the sales team to achieve targets and maintain high levels of customer satisfaction.

Requirements:

• BSC/BA/HND
• Experience in the downstream oil & gas industry is compulsory.
• Required years of experience - Minimum of 4 years’ experience as a retail sales representative with focus on diesel retail supply sales on a large scale to end users.
• Strong communication and negotiation skills.
• Ability to work independently and in a team environment.
• Proficiency in MS Office and sales software.