Retail Artist at House of Tara International

Job Summary

•  The Retail Artist plays a vital role in providing exceptional customer service, achieving sales targets, and enhancing the overall customer experience at House of Tara International.
• The role requires expert knowledge of makeup artistry, product application, and the ability to engage customers through consultations and recommendations.

Key Responsibilities
Sales Performance:

• Meet and exceed monthly sales targets set by management.
• Actively promote products, cross-sell, and upsell to maximize revenue.
• Provide personalized recommendations to customers based on their needs.

Customer Experience:

• Deliver outstanding service by greeting, assisting, and consulting customers professionally.
• Conduct makeup demonstrations to showcase product features and benefits.
• Address customer inquiries and complaints promptly, ensuring a positive resolution.

Inventory Management:

• Ensure accurate stock levels by conducting regular inventory checks and audits.
• Report low-stock items to the Store Manager for timely replenishment.
• Minimize wastage by monitoring product expiration dates and usage patterns.

Product Knowledge:

• Stay updated on all product lines, including features, benefits, and usage techniques.
• Participate in training sessions to enhance skills and product knowledge.
• Educate customers on new arrivals, promotions, and offers.

Visual Merchandising:

• Maintain an appealing store layout and product displays to attract customers.
• Implement seasonal or promotional themes to boost product visibility.
• Ensure the cleanliness and organization of the store environment.

Stakeholder Engagement:

• Build long-term relationships with customers to encourage repeat business.
• Collaborate with beauty influencers and industry professionals for events.
• Actively participate in marketing campaigns and promotional events.

Key Performance Indicators (KPIs):

• Achievement of monthly and quarterly sales targets.
• Customer satisfaction rating of 95% or higher.
• Reduction in product wastage and stock variances.
• Attendance and performance in training programs.
• Successful execution of visual merchandising standards.

Qualifications

• Minimum of a Diploma in Makeup Artistry or related field.
• At least 2 years of experience in retail or beauty sales.
• Proven expertise in makeup application and techniques.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.