Restaurant Supervisor at Festan Foods Ventures

Key Responsibilities

• Assisting the Restaurant Manager: Supporting the restaurant manager in overseeing daily operations and ensuring compliance with company policies.
• Staff Management: Supervising and training staff, assigning tasks, and addressing performance issues.
• Customer Service: Handling customer inquiries and complaints, ensuring customer satisfaction, and resolving issues promptly.
• Food Quality: Monitoring food preparation and presentation to maintain high standards.
• Shift Management: Overseeing operations during assigned shifts, ensuring efficient service, and addressing any problems that arise.
• Inventory Control: Assisting with inventory management, ordering supplies, and minimizing waste.
• Health and Safety: Ensuring compliance with food safety regulations and maintaining a safe and clean work environment.

Requirements
Essential Skills:

• Leadership: Ability to motivate and supervise staff, delegate tasks, and make decisions.
• Communication: Strong interpersonal skills to interact with customers, employees, and management.
• Problem-solving: Ability to identify and resolve issues effectively.
• Organization: Effective time management and attention to detail.
• Customer Service: Commitment to providing excellent customer service.
• Food Knowledge: Basic understanding of food preparation and presentation.

Additional Considerations:

• Experience: Previous experience in restaurant management or a related field is often required.
• Certifications: Some certifications, such as ServSafe Food Safety Manager, may be beneficial.
• Education: A high school diploma or equivalent is typically necessary.