Restaurant Manager at Bukka Hospitality Limited (Bukka Hut)

About the Job

• The Idea candidate will be responsible for the smooth and profitable running of the restaurant, ensuring excellent customer service, excellent product quality, and maintaining high standards of general hygiene.

Essential Job Functions

• Ensures that staff are properly scheduled and positioned in respective departments according to skill set
• Ensures that staff are appropriately dressed, comply with specified dress code, and maintain a high level of personal hygiene.
• Ensures that products are available on time and properly merchandised.
• Ensures that products are produced according to specified recipes and are checked for quality before being displayed for sale.
• Liaises with procurement officer/storekeeper to ensure that raw materials are available for production.
• Ensures that sales budgets are achieved.
• Motivates staff and ensures that staff completes assigned tasks.
• Supervises staff to ensure compliance to set standards and policies.
• Attends to customer complaints and gets feedback from customers about their dining experience.
• Develops initiatives to increase sales, and profitability, and increase customer counts.
• Control day-to-day operations by scheduling labor, ordering food and supplies & developing the restaurant team
• Control profitability by following cash/control security procedures, maintaining inventory, reviewing financial reports, and taking appropriate actions.
• Conduct team performance appraisal, motivate & train, and take disciplinary action.
• Effectively control stock and ensure stock management compliance with a corrective action plan.

Qualifications
The key success criteria for this role are:

• Bachelor's Degree or HND in Business Administration or any other related field.
• 2-4 years experience as a Restaurant Manager in QSR
• Good leadership skills.
• Effective communication skills.
• Proactiveness in addressing operational issues.
• Meeting and surpassing the daily sales target.
• Good customer service skills