Relationship Officer, Corporates at Unified Payment Services Limited

Job Objectives

• As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.
• You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.

Responsibilities

• Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
• Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.
• Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.
• Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.
• Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.
• Support the design and execution of scalable client servicing processes and tools.
• Identify opportunities for product and process improvements based on client feedback and market developments.
• Ensure compliance with regulatory and risk standards in all client and operational activities.

Requirements

• Education: an HND / Bachelor’s Degree in Economics, Finance, Business administration, Marketing, or a related discipline.
• Experience: minimum 1 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services, with post NYSC experience.