Relationship Manager at Sanlam Nigeria

JOB DUTIES AND RESPONSIBILITIES

• Build and maintain strong relationships with brokers and direct clients to drive the acquisition and retention of General Insurance policies.
• Drive the marketing and sales of Sanlam Allianz General Insurance products (e.g., Motor, Fire, Marine, Travel, Liability) to individuals, SMEs, and corporate entities.
• Maximize portfolio growth through policy renewals, cross-selling, up-selling, and conversion of new business opportunities.
• Identify client insurance needs and recommend tailored solutions, ensuring product fit and long-term value. Develop compelling proposals and product presentations to communicate coverage benefits and pricing. Collaborate with Underwriting and Risk teams to ensure a timely turnaround on quotations and onboarding. Work closely with Claims to ensure a seamless customer experience and timely claims settlement. Monitor industry developments and competitor activities to inform strategy and positioning.
• Maintain deep understanding of General Insurance products and regulatory requirements to ensure compliance and advisory excellence.
• Track sales performance against targets and contribute to periodic business performance reviews.
• Actively contributes to the formulation of territory growth strategies, channel development, and broker relationship management.
• Execute assigned strategic initiatives that align with the Branch/Unit business goals. Perform other duties as assigned by the Branch Head or Business Development Lead.

JOB REQUIREMENTS AND COMPETENCY SPECIFICATION

Academic Qualification & Work Experience

• First degree in Marketing, Mathematics, Business Administration or any related discipline
• Professional membership/qualification and industry certifications such as CIIN, NIM, CFP etc.
• Minimum of one (1) year of relevant experience required

Required Competencies (KSA):

• Excellent Sales and Marketing skills
• Good knowledge of best practices in the insurance industry
• Sound knowledge of Nigerian Insurance regulations and practice
• Excellent Stakeholder Management Skills
• Good knowledge of Operational Risk Management and Alternative Financial Service Channel Negotiation & Customer Relationship Management skills