Job Roles at Sanlam Nigeria

JOB DUTIES AND RESPONSIBILITIES

• Develop and maintain a distribution network comprising agents.
• Drive revenue growth in alignment with the company's strategic objectives.
• Anticipate market trends and customer needs to better position the company with stakeholders.
• Collaborate with technical and operations teams to develop new solutions and services for distribution partners and end customers.
• Lead and facilitate business development initiatives within the sector.
• Conduct market analysis of the region and forecast potential developments.
• Monitor brand performance and identify emerging trends.
• Participate in cross-functional projects with departments such as Marketing, Claims, and Collections. Manage and support the performance of Agency Managers.
• Provide leadership and accountability in managing direct reports.
• Ensure accurate sales forecasting, regular reporting, and communication with the line manager. Support agents and managers in their B2B outreach efforts.

JOB REQUIREMENTS AND COMPETENCY SPECIFICATION

• Academic Qualification & Work Experience
• First Degree in any relevant discipline.
• Minimum of 5-7years' experience with 3 years at least in sales leadership role
• Strong track record in managing an agency workforce.
• Hands-on experience in sales and marketing operations.

Technical Skills /Competencies

• Insurance product knowledge
• Sales territory planning & execution
• Agency recruitment, onboarding, and performance management
• CRM tools and digital sales platforms
• Sales forecasting and pipeline management

Behavioral Competencies

• Analytical and Problem-Solving skills Negotiation Skills
• Effective communication Techniques Time Management Skills Leadership Skills
• Risk Management skills

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JOB DUTIES AND RESPONSIBILITIES

• Build and maintain strong relationships with brokers and direct clients to drive the acquisition and retention of General Insurance policies.
• Drive the marketing and sales of Sanlam Allianz General Insurance products (e.g., Motor, Fire, Marine, Travel, Liability) to individuals, SMEs, and corporate entities.
• Maximize portfolio growth through policy renewals, cross-selling, up-selling, and conversion of new business opportunities.
• Identify client insurance needs and recommend tailored solutions, ensuring product fit and long-term value. Develop compelling proposals and product presentations to communicate coverage benefits and pricing. Collaborate with Underwriting and Risk teams to ensure a timely turnaround on quotations and onboarding. Work closely with Claims to ensure a seamless customer experience and timely claims settlement. Monitor industry developments and competitor activities to inform strategy and positioning.
• Maintain deep understanding of General Insurance products and regulatory requirements to ensure compliance and advisory excellence.
• Track sales performance against targets and contribute to periodic business performance reviews.
• Actively contributes to the formulation of territory growth strategies, channel development, and broker relationship management.
• Execute assigned strategic initiatives that align with the Branch/Unit business goals. Perform other duties as assigned by the Branch Head or Business Development Lead.

JOB REQUIREMENTS AND COMPETENCY SPECIFICATION

Academic Qualification & Work Experience

• First degree in Marketing, Mathematics, Business Administration or any related discipline
• Professional membership/qualification and industry certifications such as CIIN, NIM, CFP etc.
• Minimum of one (1) year of relevant experience required

Required Competencies (KSA):

• Excellent Sales and Marketing skills
• Good knowledge of best practices in the insurance industry
• Sound knowledge of Nigerian Insurance regulations and practice
• Excellent Stakeholder Management Skills
• Good knowledge of Operational Risk Management and Alternative Financial Service Channel Negotiation & Customer Relationship Management skills