Recruitment Officer at Navitas

About the role

The Recruitment Officer is expected to play a key role in the relationship between the University of Keele and Navitas colleagues based in West Africa. The role will holistically contribute to the alignment of the agreed joint strategy in order to achieve recruitment strategy.

The post-holder will work closely with the Country Manager (Nigeria) to achieve Keele University’s international recruitment strategy for the market. The post-holder co-ordinates, plans and delivers a diverse range of activities to support the team in meeting its targets to encourage prospective students to apply to and enrol at Keele University, where this is appropriate for the student. This role will require extensive travel within Nigeria and possibly to other markets in the region as well as occasional travel to the UK.

 Key Result Areas:

• Significant domestic travel in Nigeria to represent the University at a range of recruitment events including exhibitions, partner visits, and school and university visits, with the potential for additional activity across Africa. Travel to the UK annually as appropriate.
• Provide the University with market intelligence to help identify and inform effective marketing plans.
• Develop and maintain productive relationships with schools, universities, alumni and other key stakeholders in Nigeria.
• Through the development of strong working relationships, support the management of the University’s agent network in Nigeria to support the recruitment and marketing strategy. To include regular office visits, training events and conversion activities.
• Organise and deliver a range of student conversion activities, delivering calling campaigns, providing course information, application advice and support and delivering pre-departure briefings.
• Oversee data capture, ensuring the GDPR compliant transfer of data between Nigeria and the UK. Manage enquiry funnelling, ensuring that leads gathered from events are appropriately followed up with an aim of converting from enquiry to application.
• Contribute to the creation of content for digital platforms, including blogs and social media, providing useful and relevant information, advice and guidance in order to promote the University and its courses to a wide range of audiences in Nigeria.
• Develop and maintain links with alumni in Nigeria as appropriate, working with the Alumni team, as well as hosting in-country alumni events.
• Maintain accurate records of outbound activity, supporting the team in development of evaluation of its activity, including provision of market insight and analysis.
• Supporting with the development of itineraries for visiting staff of the University, including the Recruitment Team, Academics and Senior Management.
• When required, support the Admissions and Enquiries Team with application processing and enquiry management.
• Lead on specific projects and perform such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with your role.
• Ensure all activities and projects are appropriately planned and delivered to stay within defined budgets, as set out by the Postgraduate Student Recruitment Manager (International)
• Adhere to the University's environmental policy and procedures and seek to promote environmental sustainability within area of responsibility.

The person we seek will ideally have the following:

• Bachelor’s degree
• High level interpersonal, communication and negotiation skills including Business level written and oral capability in English.
• Strong current IT skills.
• Significant experience of student recruitment, student marketing, outreach, or admissions in a higher education setting.
• Experience of working in a customer-focused environment.
• Significant experience of building positive relationships with stakeholders.
• Knowledge of current issues within higher education, particularly those connected with recruitment and international outreach.
• Experience of managing/motivating staff and individuals.
• Resilience and resourcefulness to work in isolation overseas and deal with difficult circumstances

Desirable:

• Graduate of UK university.
• Knowledge of International qualifications and education systems.
• Effective data analysis and critical thinking skills.