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  • Posted: Jun 23, 2022
    Deadline: Jul 1, 2022
  • History and vision: Created in June 2012 and formally incorporated as La Fayette Microfinance Bank Ltd, Advans Nigeria is the seventh greenfield of the Advans Network. Advans Nigeria’s objective is to target MSMEs in urban areas of Nigeria, where market studies have shown that only one in ten entrepreneurs has access to credit. Network: Advans Niger...
    Read more about this company


    Recovery Supervisor

    Location: Lagos and Ibadan - Oyo

    Main Responsibilities

    • Supervises Recovery Officers in designated areas
    • Follow up on loan insurance and quality guarantees.
    • Establish recovery procedures for managing customers in arrears

    Generic Responsibilities
    Quality control and production arrears management:

    • Ensure the recovery of written off loans
    • Monitor customer file and late payment in arrears
    • Perform reminders by telephone, mail or in the field of late payment by customers
    • Apply debt collection procedures to unpaid instalments
    • Maintain close contact with customers when necessary and feasible
    • Achieve given recovery targets
    • Negotiate a new schedule in case of actual difficulty of the customer found
    • Ensure recovering unpaid instalments is in accordance to the banks’ policy


    • Checking loan agreements.
    • Guarantees of the implementation of loan insurance.
    • Monitoring customers’ compliance to timeline.

    Company’s Representative:

    • Representing the company in the relationship with: Customers - external legal stakeholders in the collection - insurers


    • Minimum of B.Sc / HND in relevant discipline

    Work Experience: 

    • At least Seven (7) years work experience in recovery management


    • High-level proficiency in written and spoken English;
    • Good knowledge of word processing;
    • Proven spreadsheet skills;
    • Good interpersonal relations and negotiation skills.

    Personal Traits: 

    • Tactfulness; self-disciplined; resolute and Value-driven.
    • Pragmatic and meticulous in processes and procedures;
    • Ability to relate effectively across different levels of authority.
    • Time conscious and purposeful.

    Method of Application

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