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  • Posted: Jul 28, 2021
    Deadline: Not specified
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    Black Pen Recruitment is South Africa’s #1 recruitment consulting firm specialised in BPO services, foreign language recruitment and staffing solutions and immigration services. With our outstanding experience in the BPO industry and our own in-house immigration division, we will find the right candidates for foreign language specialist positions as well as immigration solutions for foreign employees.
    Read more about this company

     

    Recovery Analyst (FinTech)

    The Team

    • The team consists of innovators and builders with domain expertise in the lending space.
    • They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

    Job Description

    • Are you experienced in customer services? Have you worked with collection of outstanding debt before? Do you enjoy a fast paced startup environment?
    • We have an amazing opportunity available to join a Fintech start-up who is making it easier to finance SMEs in Africa.

    Duties

    • Ensure repayment rate stays at 98-99% so that the company can continue to grow revenue at a rate of ~30% each month
    • Recovery of 50% of overdue portfolio each month. 
    • Verify that all guarantors understand their legal obligations to the borrower by calling guarantors of all borrowers in a timely manner.

    Requirements

    • Strong telephonic communication skills
    • Ability to hold people accountable
    • Able to have difficult conversations
    • Are a persistent person
    • Extremely determined
    • Customer services experience a plus
    • Strong organisational skills.

    Method of Application

    Interested and qualified? Go to Black Pen Recruitment on blackpenrecruitment.zohorecruit.com to apply

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