Receptionist at TalentSquare

JOB SUMMARY

• As the Front Desk / Receptionist, you will be the first point of contact for guests, staff, vendors, and clients. This role requires a well-groomed, organized, and customer-oriented individual who can create a professional and welcoming atmosphere while ensuring the smooth running of daily front-desk and administrative operations.
• The ideal candidate must be proactive, calm under pressure, and possess strong communication skills. You will also serve as a liaison between departments and external visitors, making sure every interaction reflects the company's high standards of hospitality and brand image.

KEY RESPONSIBILITIES

• Welcome and attend to guests, clients, vendors, and staff with warmth and professionalism.
• Manage all incoming calls, messages, and email correspondence; route inquiries to the appropriate departments promptly.
• Maintain a neat, organized, and inviting reception area that aligns with brand standards.
• Coordinate visitor schedules, meeting room bookings, and ensure guests are properly hosted.
• Receive, log, and distribute packages, mails, and office correspondence.
• Maintain accurate visitor logs, issue visitor tags/passes, and ensure compliance with company security protocols.
• Provide administrative support such as photocopying, scanning, filing, and scheduling.
• Assist HR, Admin, and other departments with clerical tasks and event coordination as needed.
• Monitor front office supplies and raise requisitions for replenishment when necessary.
• Follow and enforce front office procedures, policies, and protocols.

Requirements

• OND or HND in Business Administration, Secretarial Studies, Mass Communication, or any relevant discipline.
• 1–2 years of experience in a front-desk, receptionist, customer-facing, or administrative support role.
• Excellent verbal and written communication skills.
• Good interpersonal skills with a strong sense of discretion and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Highly organized, detail-oriented, and able to manage multiple tasks.
• Calm, approachable, and solution-oriented under pressure.
• Smart appearance and professional demeanor always.
• Ability to work independently and collaboratively across teams.