Receptionist at Dr. Seyi Absolute Wellness

Job Summary

• We are seeking an eloquent, customer-focused Receptionist with a background in sales to serve as the first point of contact at our wellness center.
• Beyond managing front desk responsibilities, you will be expected to promote and upsell our wellness products and services to walk-in clients and visitors, ensuring they receive a premium experience from entry to exit.

Key Responsibilities

• Greet and welcome clients, visitors, and staff in a warm and professional manner
• Answer phone calls, emails, and direct inquiries to the appropriate departments
• Provide accurate information about our services, treatments, and products
• Engage clients in meaningful conversations to understand their needs and suggest suitable services or products
• Actively upsell and cross-sell wellness packages, spa treatments, and in-house products
• Maintain a tidy and inviting front desk and reception area
• Schedule appointments and manage booking systems efficiently
• Maintain proper client records and support data entry needs
• Follow up on inquiries and ensure excellent customer satisfaction
• Assist in administrative duties and basic support tasks as assigned

Requirements

• Candidates should possess an OND/HND/B.Sc. in any discipline
• Minimum of 3 years post NYSC experience in a customer-facing or sales role. Experience in wellness, spa, or health-related industries is an added advantage
• Excellent communication and interpersonal skills
• Must be eloquent, well-spoken, and have a friendly personality
• Proven ability to market or upsell services and products
• Good organizational skills and attention to detail
• Ability to multitask and stay calm under pressure
• Proficiency in Microsoft Office and basic digital tools.
• Applicant must reside within/around Magodo or environs.

Salary and Benefits

• N150,000 / Month.
• HMO.