Receptionist at Class Suites Hotels & Apartments

Responsibilities

• Answering incoming telephone calls from prospective and existing guests
• Assisting guests with hotel reservations
• Assigning rooms and suites to guests
• Processing credit card transactions for lodging, room service and other hotel costs
• Transferring phone calls to guest rooms
• Providing guests with wake-up phone calls
• Assisting with guest requests and complaints
• Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.).