Quality Assurance Associate at Drugstoc eHub Limited

Key Responsibilities

• Perform process audit, review and execute process improvement where necessary.
• Lead stock count, Investigate Stock Variances and develop a CAR & PAR on all variances.
• Conduct on a weekly basis Non Conformity Report and implement Preventive and Corrective action.
• Conduct and organize trainings
• Conduct PDSA, Audit reviews on inventory variance and other problems, develop corrective action and preventive action on all inventory variances.
• Must have proper understanding of 6s and carry out 6s process audit daily.
• He/she must document NCRs and PARs and CARs and close them on a weekly basis.
• Keep track of all customer complaints and look to resolve them within the next 24hours.
• Must have proper understanding of Lean and Kaizen ideologies.
• Keep accurate documentation according to ALCOA principle and perform statistical analysis.
• Constantly probe for opportunities for continuous improvement and develop new efficient procedures where necessary.

Requirements

• Bachelor's Degree in a relevant field
• Minimum 3 years’ experience in a Quality Management position
• Proven experience with Audit and stock taking activity