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  • Posted: Dec 11, 2024
    Deadline: Not specified
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    IHMS is a national Health Maintenance Organization (HMO) established in 2001 to provide Social Health Insurance cover to individuals and groups under the National Health Insurance scheme and private health insurance services to interested individuals and groups. It is owned by medical practitioners and Institutional investors. We are accredited by the Nat...
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    Providers’ Manager

    Job Summary

    • We seek a dynamic and qualified individual to join our team as the Providers’ Manager. This role is critical to ensuring the efficiency and quality of provider relations and healthcare services across our network.

    Key Responsibilities

    • Manage relationships with healthcare providers to ensure compliance with service-level agreements (SLAs) and company policies.
    • Oversee healthcare providers' recruitment, onboarding, and credentialing into the IHMS network.
    • Conduct routine audits and evaluations of healthcare facilities to maintain high-quality standards.
    • Address and resolve provider issues and complaints promptly and professionally.
    • Work closely with the Head of Provider Services to develop strategies for provider satisfaction and improved operational performance.
    • Support the claims team in resolving provider billing and payment process discrepancies.
    • Maintain detailed and up-to-date records of provider performance, contracts, and compliance reports.
    • Provide training and guidance to healthcare providers on IHMS policies and procedures.
    • Monitor healthcare industry trends and regulatory changes to ensure continuous improvement in service delivery.

    Requirements

    • Bachelor’s degree in Nursing (BSc Nursing) or equivalent.
    • Registered with the Nursing and Midwifery Council of Nigeria (NMCN) and hold a valid practising license.
    • Minimum of 3 years post-graduation experience, preferably in healthcare management or HMO operations.
    • Strong knowledge of provider relations, healthcare policies, and network management.
    • Excellent interpersonal, communication, and problem-solving skills.
    • Proficiency in Microsoft Office Suite and healthcare management tools.
    • Ability to work independently and collaboratively in a fast-paced environment.
    • Familiarity with the healthcare landscape in the Northern Region is an added advantage.

    Method of Application

    Interested and qualified candidates should send their CV to: ihmshrdepartment1@gmail.com using "Application for Providers’ Manager Position" as the subject of the mail.

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