Programme & Administrative Support Officer at Kano Cancer Treatment Centre (KCTC)

Job Summary

• The Programme & Administrative Support Officer will provide high-quality administrative and document support across departments at KCTC. This role exists to ensure all units are able to prepare professional documents, requisitions, presentations, and correspondence that meet both internal and external standards. By assisting department heads and units with administrative tasks, the officer helps improve efficiency, accuracy, and compliance across the organization, ultimately contributing to KCTC’s operational excellence and patient-focused mission.

Key Responsibilities

• Prepare, format, and edit documents, requisitions, reports, and correspondence for departments, ensuring accuracy, clarity, and a professional presentation.
• Support unit and department heads in drafting and finalizing requisitions, memos, proposals, and internal communications.
• Maintain electronic and hardcopy filing systems to ensure easy retrieval and compliance with confidentiality requirements.
• Create visually appealing templates, presentations, and forms for organizational use.
• Assist in collating, proofreading, and consolidating departmental reports for submission to management.
• Coordinate administrative requirements for meetings, including agenda preparation, minute-taking, and circulation of documentation.
• Monitor deadlines and follow up with units to ensure timely submission of requisitions and reports.
• Serve as a first-line administrative support resource for department staff, helping troubleshoot documentation and formatting challenges.
• Work collaboratively with HR, Finance, and Operations teams to ensure all documents meet internal standards and accreditation requirements.
• Uphold data protection and confidentiality standards at all times.

Qualifications

• Bachelor’s degree or Higher National Diploma (HND) in Business Administration, Office Technology, Social Sciences, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and document design tools.
• Strong knowledge of professional document formatting, typing, and office procedures.

Experience Requirements

• Minimum of 2–3 years’ experience in administrative support, office management, or programme support (healthcare or NGO sector preferred).
• Proven experience in creating professional documents, reports, and requisitions.
• Experience supporting multiple teams or departments is an added advantage.

Core Competencies & Skills

• Excellent typing and document design skills.
• Strong attention to detail and organizational ability.
• Effective written and verbal communication.
• Ability to multitask and manage competing priorities.
• Problem-solving and initiative-taking mindset.
• Teamwork and interpersonal skills to work with diverse staff groups.
• Confidentiality, integrity, and discretion.