Product Manager (Business) at Moniepoint Inc.

Job Purpose 

As a Product Manager (Business), you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.  You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product's features. You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on. 

Responsibilities 

• Engage customers to understand and properly document their business requirements  
• Work closely with UX team in crafting the best user experience 
• Work closely with marketing in designing awareness, sales and go to market campaigns
• Work closely with Technical Product Management in delivering features to required specifications.
• Work closely with Business Leadership in driving key objectives and results for the business unit.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Perform quality assurance to ensure the solution being delivered is in line with the customer's requirements 
• Handle internal and external project communication 
• Own and develop relationships with partners, working with them to optimize and enhance our integration 
• Help design, document and maintain system processes 
• Definition, monitoring of the company's relevant KPIs and control of the measures to achieve the objectives set
• Report on common sources of technical issues or questions and make recommendations to product team 
• Communicate key insights and findings to product team 
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer 

Requirements 

• The candidate must have 6+ years of experience in product management in complex/matrix environments with some expertise in user experience. Preferably within a fintech, banking or technology organization
• Comfortable with engineering and interacting with engineers.
• Ability to translate user requirements into user experience mockups
• Proven experience in gathering user requirements and translating them to user experience and product requirement documents
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools 
• Excellent planning, problem-solving and strategic thinking skills
• Experience leading multiple and distributed teams. 
• Solid experience in writing SQL queries 
• Strong knowledge in generating process documentation 
• Strong written and verbal communication skills including technical writing skills 
• Ability to work with marketing teams to craft communication strategies.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with one of our recruiters
• A panel technical interview with our Product Leads
• A behavioural and technical interview with a member of the Executive team.