Process Compliance & Documentation Officer / Process Excellence Manager at Excel and Grace Consulting

Overview

• The Process Compliance & Documentation Officer is responsible for ensuring that all operational processes within the International Greembers plants are properly documented, implemented, and consistently followed.
• This role is central to maintaining high standards of operational compliance, safety, and efficiency.
• The officer will play a key part in developing and implementing a knowledge retention framework, institutionalizing SOPs, and driving accountability in daily operations.

Key Responsibilities

• Develop, maintain, and update Standard Operating Procedures (SOPs) for all critical facility operations.
• Ensure process documentation reflects actual operations and is regularly reviewed for relevance and accuracy.
• Monitor adherence to documented processes and flag deviations promptly.
• Coordinate and conduct regular internal audits to assess compliance levels and identify gaps.
• Facilitate training sessions to embed SOPs and compliance standards across the operations team.
• Lead the transition of documented knowledge from external contractors into internal records and manuals.
• Work with safety, quality, and operations teams to align compliance practices with regulatory and company standards.
• Assist in developing checklists, control tools, and dashboards for real-time monitoring of compliance.

Qualifications

• Bachelor's Degree in Industrial Engineering, Operations Management, or a related discipline.
• Minimum of 3 years of experience in process documentation, quality assurance, or compliance roles.
• Familiarity with biomass, pyrolysis, or industrial processing environments is advantageous.
• Strong attention to detail, documentation skills, and process orientation.
• Working knowledge of ISO standards, safety protocols, and industry best practices.
• Strong interpersonal skills for training, collaboration, and audit coordination.

Work Environment:

• On-site presence at the biomass pyrolysis facility.
• Role involves time on the production floor and in administrative settings.