Payment & Settlement Officer at FMR AGENCY

Description

• The Payment & Settlement Officer will be responsible for processing payments, managing settlements, reconciling transactions, and ensuring timely disbursement of funds.
• The ideal candidate should have experience in cash handling—preferably former cashiers, POS agents, or individuals with similar financial operations experience.

Key Responsibilities

• Process customer payments accurately and efficiently.
• Handle cash disbursement and settlements for completed transactions.
• Verify and reconcile daily transactions.
• Maintain accurate payment records and documentation.
• Support customers with payment enquiries and provide timely resolutions.
• Ensure compliance with financial regulations and company policies.
• Collaborate with the digital trade team and other departments for smooth operations.
• Report discrepancies, suspicious transactions, or operational challenges.
• Prepare and submit daily/weekly settlement reports.

Requirements

• Minimum of OND in Accounting, Banking & Finance, Business Administration, or related fields.
• Experience in a cashier role, POS operation, or payment processing is highly preferred.
• Strong computer literacy and ability to use basic financial applications.
• Excellent verbal and written communication skills in English.
• Strong numerical aptitude and attention to detail.
• Good problem-solving and interpersonal skills.
• Ability to work under pressure with minimal supervision.
• High level of honesty, integrity, and accountability.