Outlet Manager at So Fresh Neighbourhood Market

Locations: Ikoyi and Lagos Mainland - Lagos

Job Summary

• We are currently recruiting for Outlet Managers at So Fresh. To provide leadership to the team members by overseeing the operations and management of the outlet on a daily basis.

Job Description

• Ensure adherence to all established Standard Operating Procedures relating to food production.
• Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities.
• Enforce conformance to the established food safety and quality policies.
• Ensure compliance to the standard recipe and measurements.
• Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness and hygiene.
• Focus on continuous improvement to identify opportunities to improve efficiency and reduce non-conformance to standards.
• Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations.
• Ensure all tasks assigned to team members are accomplished on a shift to shift, bulk order and event basis.
• Interface with the Head Office and effectively cascade information to team members.
• Recommend measures for improving work procedures and team members’ efficiency and effectiveness.

Requirements

• Minimum of B.Sc or HND qualification in a related field.
• 3 - 5 years retail/food industry experience.
• Minimum of 2 years in a supervisory role in the food or retail industry.
• Ability to work effectively in a fast-paced work environment.
• Ability to work efficiently with cross functional team members.
• Candidate should live close to the work location: Ikoyi and Lagos Mainland.