Order Entry Officer / Inventory Officer at Gourmet Twist

Job Description

• Process and enter customer orders accurately and efficiently into the system.
• Verify order details, including product codes, quantities, pricing, and shipping information.
• Coordinate with various departments, such as sales, production, and logistics, to ensure timely order fulfillment.
• Monitor inventory levels and perform regular stock checks to maintain accurate inventory records.
• Reconcile discrepancies between physical inventory and system records.
• Assist in planning and forecasting inventory requirements based on sales trends and customer demands.
• Generate reports on inventory levels, order status, and sales performance.
• Collaborate with suppliers and vendors to track shipments, resolve delivery issues, and maintain strong relationships.
• Handle customer inquiries, concerns, and complaints related to orders and inventory.
• Implement and enforce inventory control procedures, including cycle counting, stock rotation, and quality control checks.
• Continuously evaluate and improve order entry and inventory management processes to enhance efficiency and accuracy.
• Ensure compliance with company policies, industry regulations, and legal requirements related to order processing and inventory management.
• Collaborate with cross-functional teams to implement system enhancements or upgrades to streamline order entry and inventory management processes.
• Train and mentor new team members on order entry procedures, inventory management systems, and best practices.
• Stay updated on industry trends, technologies, and best practices related to order management and inventory control.
• Assist in special projects or initiatives related to order processing, inventory optimization, or process improvement, as assigned by the supervisor or management.