Operations Performance Executive at The Concept Group

Location: Yaba, Lagos

Job Summary

• Operations Resource Executive is responsible for sourcing and managing vendors, creating vendor management policies and procedures.
• He/she will provide support to all Business operations projects.

Duties & Responsibilities
Vendor Management Functions:

• Source for third-party service providers to support RFS business functions.
• Establish contract and vendor management policies and procedures
• Negotiate the highest quality deliverable within set budgets, in accordance with vendors management policies
• Establish cost control metrics and budgeting standards
• Monitor, track, evaluate and report vendor performance
• Ensure compliance with service level agreements and contractual terms by both parties
• Establish penalties for poor performance or deviation from agreed-upon terms, or bonuses as the case may be.
• Maintain a calendar of activities (Dates for milestones, key deliverables, invoice delivery, performance appraisals etc.)
• Serve as a communications bridge between vendors and internal stakeholders
• Perform cost-benefit analysis on internal programs- expansion, procurement, marketing etc.
• Champion cost reduction efforts across all operational areas within RFS
• Proffer profitable pricing benchmarks for vendor managers in contract bid reviews
• Produce regular cost reports and advise the unit head of any forecast cost overrun, for corrective action to be taken

Project Support Functions:

• Assist in the definition of project scope and objectives
• Create and maintain comprehensive project documentation
• Develop a detailed project plan to monitor and track progress so as to ensure that all projects are delivered on- time, within the scope and within budget
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Establish and manage relationships with third parties/vendors, clients and all stakeholders for the flawless
• execution of projects
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop spreadsheets, diagrams and process maps to document needs
• Report and escalate to team lead as needed
• Perform other related duties as assigned.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 5 - 7 years work experience.