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  • Posted: Feb 2, 2026
    Deadline: Feb 28, 2026
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  • A fast food joint that offers your favorite food: Pizza, Grilled Chicken, Burgers, Ice Cream and Fried Chicken.
    Read more about this company

     

    Operations Officer

    • Oversee daily front- and back-of-house operations to ensure smooth, efficient service.
    • Deliver superior guest experiences, maximizing customer satisfaction and loyalty.
    • Respond promptly and professionally to customer complaints, resolving issues efficiently.
    • Organize and supervise staff shifts, ensuring optimal staffing and smooth handovers.
    • Ensure accurate completion and reconciliation of all end-of-day sales reports.
    • Monitor and assess staff performance, providing feedback to improve productivity and service standards.
      Ensure strict compliance with health, sanitation, and safety regulations across all areas.
    • Control operational costs, minimize waste, and identify opportunities for efficiency improvements.
    • Prepare and analyze detailed weekly, monthly, and annual reports on revenue, expenses, and key performance indicators.
    • Recommend marketing initiatives (e.g., discounts, local outreach, social media campaigns) to expand the customer base.
    • Train and develop new and existing employees on customer service, operational protocols, and brand standards.
    • Implement and enforce restaurant policies and procedures to maintain consistent operations.
    • Manage thorough onboarding for all new hires, aligned with the onboarding agenda and restaurant culture.
    • Create and maintain accurate staff schedules to ensure adequate coverage during all shifts.
    • Track inventory and stock levels, forecast needs, and oversee ordering to maintain optimal supplies.
    • Manage restaurant budgets and apply cost-control measures to meet financial goals.
    • Monitor employee compliance with all operational standards and procedures.
    • Provide regular reports and insights to management on restaurant performance, staffing, inventory, and customer trends

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    Method of Application

    Interested and qualified candidates should forward their CV to: careers@thefoodhubcwc.com using the position as subject of email.

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