Operations Manager at WorQulture

Responsibilities:

• Develop, educate and implement important HR procedures and SOPs and implement operational strategies to optimize efficiency and productivity across all departments.
• Oversee day-to-day operations of the store
• Optimize processes and procedures to enhance operational effectiveness and reduce costs.
• Manage operational budget and expenditure
• Implement Business strategies to meet organizational goals and objectives
• Ensure legal compliance with labor laws in collaboration with management
• Manage recruitment and onboarding processes, including job postings, candidate screening, interviews, and orientation programs.
• Oversee performance management processes, including goal setting, performance evaluations, and employee development plans.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
• Provide guidance and support to employees on HR-related matters, including employee relations, disciplinary actions, and conflict resolution.
• Manage employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Monitor and maintain internal HR systems and employee databases
• Identify training needs and develop training programs to enhance employee skills and capabilities.
• Create training development plans,coordinate and monitor training sessions, workshops.
• Foster a positive and inclusive work environment that promotes employee engagement, satisfaction, and retention.
• Implement initiatives to promote diversity, equity, and inclusion within the organization.

Requirements:

• BSc University Graduate
• Minimum Of 3 years HR/Operations practical experience in a structured organization. Experience in a fashion company is a plus
• Proficiency in HRIS systems and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Excellent analytical and decision-making abilities
• Demonstrated leadership and team management skills
• Must be detailed, process driven, productive and proactive.
• Excellent Communication and Customer Relationship skills.
• Knowledge of business operations processes.
• Experience with budgets, financial reports, and monitoring expenses is a plus