Operations Manager at OJ Wale Pillars Metal and Tech Limited

Job Description

• Constantly communicate and enforce operating policies to members of staff
• Have oversight of the purchase, storage, dispatch of all scrap batteries between stores and loading out to Factories and ensures proper reporting and documentation.
• Work with Customer Care, in customer management,and conflicts resolution
• Manage relationship with key operations vendors.
• Work with Inventory on stock management to know the products with highest demand rate and restocking processes.
• Have oversight of the transferof products amongst betweenpurchaseoutlets.
• Serve as primary point of contact when there are customer issues related to product quality, customer service, or accidents and mishaps on-site.
• Oversees the logistics on prompt delivery of products and services, vehicle repairs and maintenance, documentation and advise on trip cost and reporting, etc.
• Review all operational invoices and ensure they are duly approved by Management before submitting to Accounts for payment.
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Forecast requirements; prepare monthly operational budget for departments; schedule expenditures; analyze variance; initiating corrective actions
• Assist with developing company working policy in line with industry/company goals.
• Assist with recruitment of staff, selection, training in accordance to roles requirements and responsibilities.