Operations Manager at HRbreakoutRoom

Job Description

• As the operations manager, you are responsible for overseeing all aspects of shop operations.
• You are directly responsible for achieving sales goals through exceptional customer service, marketing the shop, sales growth and cost control.

Duties and Responsibilities

• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Helping the organization’s processes remain legally compliant
• Schedule maintenance and repairs where necessary
• Managing stock control and inventory checks.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Follow up on vendors to make purchases and Update vendors list
• Receive inventory and update inventory log
• Ensure all supplies needed by the company are available
• Ensure office equipment and facilities are properly used and maintained
• Promote and sell services and products, including recommending and selling additional services.
• Communicating changes in an order process to relevant parties.
• Ensuring that health and safety regulations are followed.
• Reviewing workloads and manpower to ensure targets are met.
• Prepare letters for new employees
• Conduct induction and onboarding for new employees
• Monitor and keep employee Rota and attendance
• Send out internal memos and communicate notices to employees
• Plan and coordinate staff events
• Monitor staff performance
• Adequately prepare monthly payroll
• Send daily reports to the MD
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance
• Supporting all functions of the business to work together.

Qualifications

• B.Sc / HND qualification in a related field.
• 3 years’ experience in a similar role.
• Great interpersonal skills
• Highly Organized and Good organizational skills
• Able to work under pressure to meet deadlines
• Effective listening skills and High emotional intelligence
• Excellent written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively.