Operations Director at Michael Stevens Consulting

Our client, an Engineering Consulting and Technical Services Company is seeking suitably qualified candidates for the position below:

Job Description

• To organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.
• The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.
• The ideal candidate must be competent and able to plan many different kinds of operational activities.
• He/She must be an excellent leader who can discover the most efficient ways to run the business.
• The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

• Liaise with executive management to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Requirements

• B.Sc / BA in Electrical Engineering or relevant field; MSc will be a plus
• Proven experience as Director of Operations or equivalent position
• Excellent organizational and leadership abilities
• Minimum of 15 years experience in the engineering sector
• Established contacts at senior level with engineering and power firms.
• At least 5 years experience in an engineering consulting firm
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and various business software (e.g. ERP, CRM)